
Why We do it
The work blossom do is not because we believe that children come from broken families. At blossom, we believe that the children come from broken situations. Staff at blossom can help families navigate these difficult situations.
How we do it
With over forty years experience, blossom family development and contact services has been a driving force in the development of relationships between families. Over the years we have gained valuable experience of the ever changing family dynamic and some of the issues that familial bonds may be subject to. ​ Staff at blossom are committed to addressing any issues faced by families and offer impartial, professional and therapeutic support

Our Services
Indirect Services
Direct Services
Our Other Services
Blossom offer a range of indirect services that can be used as a preparatory tool prior to face to face sessions following a long break in contact.
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Letterbox Contact can be used to facilitate correspondence between a parent and a child. Correspondence received by blossom is checked before being forwarded on to the child.
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Comprehension Sessions. During these sessions, staff at blossom will present any correspondence to the child within a supervised environment. These sessions are used when there is a requirement for true sentiment of the correspondence to be relayed to the child in a manner that is not destabilising for the child, or triggering for the resident parent
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Remote Sessions are facilitated using the Microsoft Teams platform. Full staff supervision and intervention is afforded with notes taken.
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Handover Services are also available. Our 'staggered time' practices are also applied to this service.
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At blossom we provide support to families who wish to spend quality-time with each other.
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There are different ways in which families can spend time together at blossom.
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At Supervised Sessions a family can expect to be assigned a supervisor to offer one-to-one support whilst evidencing the session in a report.
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At Supported Sessions
children can expect to spend time with a parent in a social setting. Staff at blossom will be present during these sessions and will offer support and intervention throughout. The nature of a supported session can also have a 'normalising' effect on some children as they encounter others who share their experiences.
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Our Community Based Sessions allow families to spend time with each other in the community. These can be provided on a supervised or supported basis. Parents can use our building as a base from which to visit the surrounding area, or arrange for sessions to take place at a venue agreed by both parties.
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Community Based Handovers are also provided to allow for even greater flexibility.
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Staff at blossom also deliver a range of Supplementary Services. Although these can be accessed as stand alone services, they can also run alongside our other services to create one of our Bespoke Family Development packages.
These ​services are:​
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Chaperone Service​
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Assisted Handovers ​
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Life Story Work
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Setting Specific Supervision ​
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​Parenting Support
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Parenting Plans
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Report Writing
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Please contact a member of our staff for more information on these services.
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Make a Referral
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Making a referral to blossom is not difficult. We accept referrals from third parties as well as self-referrals.
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To make a referral, contact info@blossom.wales and request a referral form.
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Once a completed referral form is received then staff at blossom will contact you and invite both parties to attend separate pre-contact meetings to discuss the referral.
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Once an agreement is reached, then sessions will be allocated in the form of a contact plan.
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Please be aware that referrals are subject to a one off £50 processing fee. ​​​​
Staff at blossom
We at blossom rely on professional staff that are highly experienced in contact specific issues.
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We pride ourselves on having contact supervisors that are proactive, impartial and empathetic. Our supervisors come from diverse backgrounds, have lived experience and are highly qualified.
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Not Just supervisors.....
​Staff at blossom offer more than just basic supervision. We understand the importance of offering families professional intervention as well as the support required to maintain relationships.
Our Premises
At blossom we can provide a
multi roomed contact space that is located near the town centre and close to local amenities.
The facilities, activities and location of our centre allows families to spend time with each other in an environment that is as natural as possible, whilst also allowing for a greater range of interactions, including the facility to cook and eat together as a family.
Opening Hours
blossom operate during the following hours:​
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Monday 10.00am -7.00pm
Tuesday 10.00am -7.00pm
Wednesday 10.00am -7.00pm
Thursday 10.00am -7.00pm
Friday 10.00am -7.00pm
Saturday 8.30am -2.30pm
Sunday 10.00am -2.00pm
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Supported sessions take place on:
Wednesday 4.30pm -6.30pm
Saturday 9.30am -11.30am
Our Relationships
We have long established working relationships with several local authorities throughout the country. We currently offer a range of bespoke development packages for children subject to an S.G.O.
The facilities available at blossom have been especially useful when considering a parental assessment
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Our service users can also benefit from the professional relationships established with other agencies over the past twenty years. These would include solicitors, therapists, CAFCASS officers, judiciary, NACCC, health and social workers
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We believe that any professional relationship must be supported by the trust that all parties are working toward the same goal with respect to the management of the family dynamic.
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We also consider the trust between blossom and families as an essential tool in our work.
Do you have any questions?
Why am I coming to blossom?
Because mum and dad aren't living together and they thought that you would like to meet up here.
What is going to happen with my parents?
There are other adults that will be helping them. As long as you understand that it's not your fault, that's the most important thing.
What if I want to just talk to my parent?
That is totally fine. In fact, many of our older children do have things that they need to ask their parent, even if it might be uncomfortable. Staff at blossom can help you with these discussions if you want. We will always support you.
How long will I have to use blossom?
This will depend on what decisions are being made. As long as you remember that any decisions made, are what is best for you.
What actually happens at blossom?
We offer a space for you to spend time with your parent. You may even be with other families spending time together, but you will probably end up doing the things that you used to enjoy doing with your parent
Why do you need to be here then?
We are here to make sure that people know that you and your parent are ok spending time together. We are also here to make sure that your parent knows how they can make their time with you as good as it is should be.

It is a good thing to ask questions. Staff at blossom are always here to help.
Here are some of the questions we have been asked. Never be afraid to ask your own.
Parent
What is understandably a potentially tough, trying, anxious and stress-inducing period for any parent to go through was made significantly less so in my experience dealing with Blossom.
Parent
....I am so relieved that I decided to have a look around before committing to an organisation to facilitate contact. Using Blossom as your contact provider is worth every penny spent. The service directors are both time-served, extremely knowledgeable professionals in this field and this shone through in abundance at all times.
Social Worker
“I have been utterly impressed by the service provided. You have enabled myself and the family to feel confident and in trusted hands. You look between all the layers to really consider the psychology of these complex relationships, even the unspoken and subliminal messages. This is essential when building trust and in enabling the children and parents re-build trust that has been broken for a long time."
Parent
“To Blossom, thank you so much. Thank you for the support you've given me and my wonderful (child). Words cannot express my gratitude ”